The core to any network operations is a robust monitoring platform. We have chosen Paessler's PRTG Network Monitor as the platform of choice. With PRTG we can enable our internal infrastructure and customers to have the ability to monitor their enterprise and ISP broadband networks from customized dashboards, published network maps, and even from the palm of their hand.
Streamline On-Call
On-call and incident response is streamlined through our Cloud Monitoring product powered by PRTG. Customer network ops engagement and on-call escalation procedures can be easily defined.
Remote Probe Support
Ultimate flexibility in monitoring is achieved with remote probe support. Remote probes allow polling and graphing sources to be distributed. A remote probe can be embedded within a local network that would not otherwise have direct polling access from the outside world.
Executive Reports
Create simple but elegant automated reports based on ping, bandwidth, availability or really anything you want. Reports can be automated to be emailed out on regular timeframes which can improve efficiency and reduce time otherwise wasted on manually building reports.